Last updated: 20 October 2026
These terms cover BeeSensible as a whole: the browser extension for Chrome and Edge, the desktop app for macOS and Windows, the dashboard, and the Realtime Privacy, AI Governance and Document Redaction modules with the detection behind them. They apply to organisations on a paid subscription and to people using the trial. BeeSensible is built for organisations and professional users.
1. Who BeeSensible is
BeeSensible is a service of Venturo Media B.V., Spijksedijk 1a, 6917 AD Spijk, the Netherlands. Chamber of Commerce 72127198, VAT NL858996492B01. Email: trust@beesensible.eu.
In these terms, the Customer is the organisation that takes out a paid subscription. The User is the person who creates an account and uses BeeSensible, either during the trial or within an organisation on a subscription.
2. Trial and subscription
You can try BeeSensible free for 14 days, with every module and without payment details. To continue, your organisation takes out a subscription; the order and the Data Processing Agreement (DPA) then also apply. If you do not choose a subscription, access ends when the trial ends.
By creating an account, installing the extension or subscribing, you agree to these terms.
3. What BeeSensible does
BeeSensible highlights sensitive data while you type in supported applications. By default, you decide for each highlight whether to mask it or remove it. Masking can also happen automatically when you paste, attach or send, if you or your organisation switch that on; you will then see that it has happened. With masking on send, BeeSensible may hold back a message for a few seconds at most while the final text is checked. With masking on attach, it holds a file until you choose how to add it. For an AI tool your organisation does not allow, your organisation can also prevent you from continuing to that tool. BeeSensible applies these settings as your organisation has chosen them and does not take these decisions by itself. In addition, the AI Governance module shows which AI tools are used in your organisation and displays your organisation's decision the moment someone opens one, and Document Redaction lets you redact a document before you share it.
Detection runs in our own EU cloud: the text goes to our servers, is processed in working memory, and is discarded right away. If on-device detection has been set up for your organisation, detection happens entirely on the device itself and the text never leaves it. In both cases we do not store the text, no third-party AI service is involved, and your text is not used to train any model. The detection model is BeeSensible's own.
Traffic between your device and our servers is encrypted with TLS. How traffic between our own components is secured is set out in the Privacy policy.
The dashboard shows aggregated figures; it does not show message content and has no per-employee view. Detection works in Dutch and English, and only in the applications configured in the product.
4. Processor and compliance
For the paid service, the Customer is the data controller and BeeSensible is the processor. BeeSensible processes personal data on the Customer's instructions and under the Data Processing Agreement, which is signed with every Customer. A product DPIA is available on request.
BeeSensible supports compliance with privacy regulation such as the GDPR. The Customer chooses the lawful basis for its own processing and remains responsible for it, and for any employee consultation required by law.
5. What we ask of you
The Customer sets which applications, categories and reporting apply, and keeps its use within the law and these terms. BeeSensible helps you pay attention, but you decide what to share, remove or mask. Detection can miss things or flag them wrongly, so do not rely on it alone. We do not guarantee that all sensitive data is found or removed; the final check is yours.
Do not use BeeSensible to monitor or assess employees or to make automated decisions about them. That is not what it is for.
6. Price and billing
Price, billing cycle and currency are set out in your order. Amounts are in euros, excluding VAT, unless stated otherwise. A subscription runs monthly or annually and starts with the trial described in section 2.
The purchase runs through Paddle, our Merchant of Record (Paddle.com Market Ltd, United Kingdom). Paddle sells you the subscription, issues the invoice and handles VAT, and Paddle's terms apply to the purchase. Refunds are covered in our Refund policy.
7. Location and retention
Processing for detection and the dashboard takes place in the EU. We do not store the text you type. What we do keep:
- Technical logs: up to 30 days.
- Detection figures, document figures and notices (by type, app, action and time, without content and without a user ID): up to 24 months, after which a daily cleanup removes them.
- AI usage counters (which AI domain, how many prompts per category, how often AI is used): for as long as the organisation exists.
- Account and billing data: the contract term plus seven years, as Dutch law requires.
The services we use for this are listed in the Privacy policy.
8. Availability
We do our best, but cannot promise that the service will always be available. If detection is unavailable, BeeSensible tells you so, and you confirm that message before continuing. You can keep working, just without highlights: BeeSensible does not hold back your message because detection is unavailable. We may adjust the service for security, compliance or operational reasons, within the terms of the DPA.
9. Use
Do not use BeeSensible to break the law, get around security, reverse-engineer the detection model, monitor others without their knowledge, or cause harm to BeeSensible or others.
10. Ownership
BeeSensible and everything that comes with it (software, logos, the detection model) remain the property of BeeSensible. You get the right to use the service for the term of your subscription. What you enter stays yours.
11. Liability
To the extent the law allows, BeeSensible's liability in any twelve-month period is limited to what you paid for the service in that period. During the trial that is zero, because you have paid nothing yet. We are not liable for damage caused by detection missing something or flagging it wrongly, or for decisions you base on the service's output. This does not apply to damage caused intentionally or through deliberate recklessness, or to liability that the law does not allow to be limited.
12. Term and cancellation
The trial runs for 14 days and ends automatically if you do not choose a subscription; deleting your account is up to you. A paid subscription renews as agreed at purchase. You can cancel at any time through the dashboard or support; your subscription then runs to the end of the period you have already paid for and does not renew after that. In the event of misuse, BeeSensible can suspend or end access. After it ends, we delete or return personal data under the DPA and the Privacy policy, except what we must keep by law.
13. Changes
We may update these terms. We announce material changes in advance where required. If you keep using the service afterwards, that counts as acceptance. If you disagree, you can stop or, on a paid subscription, cancel under section 12.
14. Law and disputes
Dutch law applies to these terms. Disputes are submitted to the District Court of Gelderland, sitting in Arnhem.
15. Contact
Legal, DPA, privacy: trust@beesensible.eu
Billing: hello@beesensible.eu
