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GDPR and workplace AI 9 min read

What does the AI Act mean for my business, alongside the GDPR?

The AI Act and the GDPR apply side by side: one covers personal data, the other the AI system. Which dates count, and what most organisations need to do now.

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Quick answer

The AI Act and the GDPR complement each other. The GDPR governs how you handle personal data; the AI Act governs how safe the AI system itself is, based on risk. For most organisations, two things are already required now: AI literacy for staff who work with AI (since 2 February 2025) and a GDPR basis for personal data in AI tools. From 2 December 2027, extra obligations apply to high-risk AI systems, such as human oversight, informing workers and often a DPIA. An everyday chatbot used for writing is usually not a high-risk system, but the GDPR still applies in full.

01

The GDPR is about personal data and the AI Act about the AI system itself: the two apply together

02

AI literacy has been required since 2 February 2025 for anyone working with AI

03

From 2 December 2027 the obligations for high-risk AI systems apply

04

A chatbot used for writing is usually not high-risk, but the GDPR still applies

05

Practical steps for now: AI register, short AI policy, data processing agreement, DPIA

A business owner hears "AI Act" and thinks: another law to deal with. The question that matters is simpler: what do I need to do now, and what can wait? The answer starts with understanding that the AI Act and the GDPR regulate two different things and apply side by side.

GDPR and AI Act: two laws, two questions

The GDPR asks a question about data: do you process personal data lawfully, with a legal basis, purpose limitation and data minimisation? That law applies as soon as personal data is involved, including in an AI tool.

The AI Act asks a question about the system: how risky is this AI system, and which safeguards does it need? That law looks at the system itself, regardless of whether it contains personal data.

If you use AI with personal data, you must comply with both. The GDPR says what may happen to the data; the AI Act says how safe and transparent the system must be.

The AI Act works with risk levels

The AI Act sorts AI systems by risk:

  • Prohibited. A short list of practices that are not allowed, such as social scoring by governments. Prohibited since 2 February 2025.
  • High risk. AI used in decisions with major consequences for people, for example recruitment and selection, assessment or access to services. These carry the heaviest obligations.
  • Limited risk. Here the main requirement is transparency, such as making clear that someone is talking to AI or that content was made by AI.
  • Minimal risk. Most everyday uses, with few extra obligations.

Important for most organisations: a general chatbot you use to write or summarise text usually does not count as high risk. That changes as soon as you use AI for decisions with major consequences for people.

The timeline: what applies when

The AI Act entered into force on 1 August 2024 and is being phased in. The high-risk deadline was originally 2 August 2026; in July 2026 the Digital Omnibus moved it to 2 December 2027.

  1. The AI Act enters into force

    The starting gun. From then on, the obligations phase in step by step.

  2. Prohibited practices and AI literacy

    The bans on AI with unacceptable risk apply, as does the duty to support AI literacy among staff.

  3. Rules for GPAI models

    Providers of general-purpose AI models must meet requirements on technical documentation, copyright and transparency towards downstream providers.

  4. General application and transparency

    The Article 50 transparency obligations apply: chatbots identify themselves, AI-generated content is labelled in a machine-readable format, deepfakes are recognisable. Regulators can start enforcing.

  5. You are here
  6. New

    Two new prohibitions, end of transition

    AI systems for intimate images without consent and for material depicting child sexual abuse are prohibited. The transition period for machine-readable labelling ends.

  7. New

    AI sandboxes operational

    Every member state has at least one test environment where organisations can develop and test AI systems under supervision.

  8. Moved was 2 August 2026

    High-risk AI (Annex III)

    The obligations for high-risk uses such as hiring, assessment and access to services. The deployer duties apply then too: human oversight, logging and the FRIA.

  9. Moved was 2 August 2027

    High-risk AI in products (Annex I)

    The obligations for high-risk AI embedded as a safety component in regulated products, such as machinery and medical devices.

Moved and new dates follow from the Digital Omnibus on AI (Regulation (EU) 2026/1744), in force since 27 July 2026.

What exactly changed and what carries on as planned is covered in the AI Act timeline after the Digital Omnibus.

What most organisations must do now

Two things apply regardless of whether you use high-risk AI.

1. AI literacy (since 2 February 2025). Organisations must make sure that staff who work with AI systems have enough knowledge and skills to use them responsibly. It does not need to be a formal qualification, but you must be able to demonstrate it. In practice this means explaining what AI may and may not be used for, and which data does not belong in a prompt. Our guide on what you can and cannot share with AI can form part of that.

2. A GDPR basis for personal data in AI. If you use AI with personal data, you need a lawful basis, purpose limitation and data minimisation, and often a data processing agreement with the vendor. The AI Act does not change this; it was already in the GDPR.

What is added for high-risk AI

If you deploy a high-risk AI system, extra duties apply to you as the deployer from 2 December 2027, including:

  • Human oversight of how the system works.
  • Informing workers. An employer must inform worker representatives and the affected workers before a high-risk AI system is put into use in the workplace.
  • A DPIA and, in certain cases, a fundamental rights impact assessment (FRIA) on top of it.
  • Transparency towards people affected by the system.

Five things to put in place

For most small and mid-sized businesses, it comes down to:

  1. AI register. Track which AI tools are in use and for what. BeeSensible sees which tools are in use and records your decision per tool in the AI register.
  2. Short AI policy. A few pages with the rules for staff is often enough. See enforcing an AI policy.
  3. Data processing agreement. Agree with each AI vendor what may happen to personal data.
  4. DPIA where needed. Especially for sensitive processing or monitoring.
  5. AI literacy. Make sure people know what they can and cannot share.

An AI register kept by hand goes stale the moment a new tool shows up that nobody logged. BeeSensible's catalogue covers that step: over 1,000 AI tools, each scored for risk, and continuously extended with tools that turn up in organisations.

AI register
AllowedUnder reviewNot allowedAll tools
Search by tool, vendor, domain or former name…
1,012 tools
DeepSeek
Critical · 90/100
Not allowed
Otter.aiNew
High · 68/100
No decision yet
Grok
High · 67/100
Not allowed
ChatGPT
High · 62/100
Allowed
Perplexity
Medium · 55/100
No decision yet
HeyGen
Medium · 53/100
No decision yet

Every tool, scored for risk

Over 1,000 AI tools, each scored from Low to Critical. Nothing is approved or blocked until someone decides.

More about AI Governance

Where the risk arises in practice

The AI Act and the GDPR call for oversight you can demonstrate, but most of the risk arises during everyday work: an employee pastes customer or patient data into a prompt. A ban often backfires and leads to shadow AI.

BeeSensible helps at the source. Sensitive data is highlighted while someone types in browser-based AI tools, so it can be masked or removed before the prompt is sent. That supports data minimisation under the GDPR and puts AI literacy into practice at the moment it counts. The Accountability screen in the dashboard sets the resulting figures against the provisions of the GDPR, NIS2 and the AI Act, stating for each provision what the figures do not cover. BeeSensible runs on ISO 27001-certified EU infrastructure.

See

Which AI tools are actually in use, how often and at what risk. Every tool is scored against a catalogue of over 1,000 tools.

See the AI Governance module
Decide

Every tool's status is the organisation's own call: allowed, limited use, not allowed. The risk score is advice, never a verdict.

See the AI register
Help

That decision shows up while someone works: a notice on the tool, a highlight while they type. Blocking is not something BeeSensible does by itself.

See Realtime Privacy
Substantiate

The same observations become your evidence: six figures per period, next to the provisions of the GDPR, NIS2 and the AI Act. Never what was typed, never an individual.

See Substantiate
Dashboard · Accountability GDPRNIS2AI Act
  • Visibility of AI use

    Which AI tools were visited, and how many of them have a decision

    AI tools seen · Tools with a decision
  • Protection of sensitive data

    Critical detections, and how many were masked or removed before sending

    Critical detections · Adjusted
  • Supporting staff

    AI notices shown, and how often the alternative was opened afterwards

    AI notices shown · Alternative opened
The same observations, as six figures next to the provisions of the GDPR, NIS2 and the AI Act, showing for each provision what falls outside BeeSensible's scope. BeeSensible supports compliance; it does not make you compliant by itself.

Start with your own list rather than the legal text: which AI tools are in use, who works with them and which data goes in. The other obligations follow from that.

Further reading: our overview of GDPR and workplace AI and the guide to GDPR and AI tools in the workplace.

FAQ

Common questions

What is the difference between the AI Act and the GDPR?

The GDPR protects personal data and applies as soon as you process it. The AI Act regulates AI systems based on risk, regardless of whether they contain personal data. They apply side by side: if you use AI with personal data, you must comply with both.

Is AI literacy really required?

Yes. Since 2 February 2025, organisations must make sure that staff working with AI systems have enough knowledge and skills to use them responsibly. It does not have to be a formal course, but you must be able to demonstrate it.

Is ChatGPT classed as high-risk AI?

A general chatbot used for writing is usually not a high-risk AI system. That changes if you use AI for decisions with major consequences, such as hiring, assessment or credit decisions. Then the high-risk obligations may apply.

When do the high-risk obligations apply?

From 2 December 2027. In July 2026 the Digital Omnibus (Regulation (EU) 2026/1744) moved this deadline from 2 August 2026 to 2 December 2027. It covers obligations such as human oversight, logging, informing workers and their representatives and, in many cases, a DPIA. The Article 50 transparency obligations have applied since 2 August 2026, as planned.

Do I need an AI policy and an AI register?

For most organisations that is sensible and often practically necessary. An AI register shows which AI you use and why. An AI policy sets the rules for staff. For many small and mid-sized businesses, a document of a few pages is enough.

How high are the fines under the AI Act?

The heaviest AI Act fines, for prohibited AI practices, can reach €35 million or 7 per cent of global annual turnover. The GDPR has a separate fine regime of up to €20 million or 4 per cent of turnover.

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