Members, roles and seats
How to read the members list, change roles, manage seats and remove someone who leaves the organisation.
5 of 10 seats used
| Name | Role | Status | Edge | Chrome | Desktop | Sign-in | Actions | |
|---|---|---|---|---|---|---|---|---|
| Sophie van Dijk | sophie@acmecorp.eu | Admin | Active | Manual | ||||
| Liam Jansen | liam.jansen@acmecorp.eu | Member | Active | Managed | ||||
| Priya Sharma | p.sharma@acmecorp.eu | Member | Active | Managed |
The members list shows who belongs to your organisation, what role each person has and on which clients BeeSensible is activated. From the same list you change roles, send reminders and remove members. To open it, click your name at the bottom left of the sidebar and choose Organisation.
The members list
Columns
| Column | What you see |
|---|---|
| Name and Email | Who it is |
| Role | Admin or Member |
| Status | Active, Pending (waiting for the first sign-in) or Deactivated |
| Edge, Chrome, Desktop | A tick once the member has activated BeeSensible there, otherwise a dash |
| Sign-in | Managed (through the organisation's deployment policy) or Manual |
| Department | Only when department insights are on |
| Actions | The actions menu for that member |
The list shows no dates per person. A tick only means that BeeSensible has been activated on that client; it says nothing about when someone last used it. Above the list there is a single count for the whole organisation, showing how many members have not used BeeSensible recently. That count is based on each member's last sign-in to the extension or the desktop app.
Roles
A Member uses the browser extension and the desktop app and has no dashboard access. An Admin invites members, decides on AI tools in the Inbox, keeps the AI register up to date, sets the policy, views the insights and manages billing.
To make a member an admin, choose Actions → Make admin. You then decide whether a welcome email goes out, and you can preview that email first. Change to member reverses the change at any time.
Admins receive one email each morning when new tools are waiting in the Inbox. An admin who does not want this email can opt out on the Account page, under Email notifications.
Per-member actions
The actions for a member are in the menu behind the three dots in the Actions column. Which actions you see depends on the member's status; Resend invitation, for example, only appears for members who are still on Pending.
The actions menu
| Action | What happens |
|---|---|
| Resend invitation | Sends the invitation again; only for members on Pending |
| Send install reminder | A reminder for anyone who has not activated a client yet; once every 24 hours per member |
| Make admin / Change to member | Switches the role |
| Sign out everywhere | Ends all sessions: every browser, extension and desktop app shows the sign-in screen at its next refresh. The account stays, and the member can sign in again straight away |
| Remove member | Removes the member from the organisation |
When someone leaves the organisation, choose Remove member. If that person's active sessions must end at once, for example because they worked on a shared device, choose Sign out everywhere first and then remove the member.
Seats
Each member takes one seat, including members who are still on Pending. The top of the page shows how many seats are in use, for example "8 of 10 seats used".
- Buying more: Get more seats updates your subscription immediately. You pay pro rata for the current period, and the extra seats are included in every renewal after that. You can buy up to 99 licences yourself; for more, please get in touch.
- Work sign-in: with a connected identity provider, new employees become members when they first sign in, so the number of seats in use can grow without you inviting anyone.
- More seats in use than you have: BeeSensible does not lock anyone out in that case. The dashboard asks you to get in touch to update your subscription.
For how invitations work, see Inviting your team.
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